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FAQs

1. Help! I don’t know what size Bandeauz to get. Actually I don’t even know my bra size…

You’re not alone – a lot of women are uncertain about their size or wear different sizes for different bra brands and types.

If you already know your bra size, we’ve drawn up a nifty chart to show how Bandeauz sizing compares with common bra/cup sizes:

Size 0 Size 1 Size 2 Size 3 Size 4 Size 5
30A 65A 32A 70A 32B 70B 32C 70C 34C 75C 36C 80C
30B* 65B* 32B* 70B* 32C* 70C* 34B 75B 36B 80B 38B 85B
32A* 70A* 34A* 75A* 34A 75A 34C* 75C* 36C* 80C* 38C 85C
34B* 75B* 36B* 80B* 38B* 85B*
* tighter fit
Swipe >> to view more sizes

 

If you’re not sure what bra or Bandeauz size you should be wearing, then read on!

Measuring yourself

You need: soft measuring tape.

Make sure you’re wearing a normal bra, not a sports bra/compression bra/heavily padded push up bra.

  1. Take the tape around your chest, where the top of your bra cups meets the shoulder strap. Record this number in inches as an even number (round down for odd numbers). This number is X.
  2. Take the tape around your bust at the fullest part. Don’t measure yourself too tightly. Make sure the tape is flat at against your back where the clasp is. Record this number in inches (round up to nearest inch if needed). This number is Y.

To determine your cup size, take Y-X and refer to the table below

Cup Size Y - X
AA 0
A 1
B 2
C 3

So for example, if your X is 32” and Y is 34”, your bra size is 32B. Your Bandeauz size is 1 or 2 (depending on how what fit you like: snug or roomy).

If all this confuses you or you’d rather have someone else do the measuring, gather a group of 10 ladies who need fitting and Jac & Jo will come to you, armed with measuring tape and snacks!

2. Do you provide a bra fitting/measuring service?

We do! Did you know 80% of women are not wearing the correct bra size? We offer free, no-strings attached fit sessions at all our events and pop-ups where we measure you for a best bra and Bandeauz fit. If you prefer an at-home service (maybe with a group of friends!), drop us a line here and we’ll try our best to make it happen!

3. My Bandeauz doesn’t fit me. Can I return or exchange it?

Yes you can exchange your Bandeauz for a different size within 14 days of receiving (or 30 days for international customers), as long as you’ve not worn/washed it. All original tags must still be attached and intact.

Here’s how to exchange your Bandeauz via post:

1. Email info@jacnjo.com your full name, order number and new size needed.
2. Pack your Bandeauz carefully in the brown delivery box it came in.
3. Write your return address on the back of the package and post it by Registered Mail to: 11B Mount Sinai Lane, #01-07, Singapore 277051

We’ll send over the Bandeauz in the size you requested as soon as we can. First re-delivery for exchanges are FOC. Further exchanges will incur standard shipping charges.

We don’t offer change-of-mind returns. And of course, Pantz are non-refundable or exchangeable due to hygiene reasons.

4. How long will it take for me to get my Bandeauz order? How much do I have to pay for shipping?

Shipping to Singapore is free and should get to you within 2-3 working days!

We use a reliable courier service and offer discounted shipping fees for the following countries:
- $5 for Australia, China, Hong Kong, Malaysia, South Korea, Taiwan and Thailand
- $10 for Austria, France, Germany, India, Indonesia, Japan, Netherlands, NZ, Philippines, Russia, Spain, UAE, UK, USA and Vietnam
- $15 for Rest of World

Please allow between 5 to 30 days for delivery. We will send you online tracking information once we dispatch your order.

5. How can I pay for my Bandeauz?

We take our weight in diamonds and pizzas! Failing that, we’ll take credit card payments online via Paypal and STRIPE. Those based in Singapore can also use Bank Transfers, Paynow or Paylah!  

6. I’m pretty busty! Will your Bandeauz suit me?

It really depends on your actual cup and chest size and your personal preference for how you like your bra to fit. Our current Bandeauz design fits up to a 38C cup.

7. How should I clean my Bandeauz and Pantz?

With tender, loving care! Our Bandeauz and Pantz should be handwashed with a gentle detergent. If you must use a washing machine, place your Bandeauz in a net bag and pick the gentlest cycle. No tumble drying please. We only use the best quality materials to make Bandeauz and Pantz so if you care for them properly, they’ll last a very long time.

8. Do you offer alteration services?

Yes but only for the lace band. We can customise the length of the band if it is too loose for a small fee of S$15 plus shipping. Just email info@jacnjo.com with your request and we’ll sort it out.

9. So what’s so great about Bandeauz?

We designed Bandeauz because we needed one for ourselves but couldn’t find a supportive, comfortable and fashionable boob tube in the shops!

Problems with the bandeau bras we saw:

✗ doesn’t stay up! #straplessbraaroundwaist
✗ no shaping; presses boobs flat
✗ made of a thin material; nipples poke through (not everyone deserves an eyeful!)
✗ strictly undergarments; not nice to be shown
✗ don't provide enough support so boobies tend to sag

Bandeauz fixes these woes by offering:

✓ Integrated bra cups and side-boning
This is both support for your boobs and a “stay-up” feature (won’t slip when you move around – go ahead and try some vigorous jumping!)

✓ Padding and front-clasp
This gives your boobies a boost and a little more cleavage (there’s a push-up effect for our smaller cups; larger cups are just softly padded)

✓ Microfible overlay and delicate lace back
Smoother silhouette that looks good under your clothes – no more lumps and bumps! Or show it off as a part of your low back outfit!

Bandeauz is design patented - a first of its kind!

10. Will there be other colours and designs?

Yes! Please make sure you are subscribed to Jac & Jo to get the scoop on what we’re up to.

11. Where are your products produced?

Our products are manufactured in a reputable facility in China. We’ve stringently selected only suppliers that are BSCI monitored & approved - this means eco conscious, no sweatshops or child labour.

12. How do I wear my Bandeauz?

Easy peasy.

Step 1. Undo front clasp, pull Bandeauz above your head onto your boobs or over your hips. Step 2. Clasp Step 3. Adjust

13. What can I wear my Bandeauz with?

Anything actually! Bandeauz even comes with attachable straps so that you can wear it with even more support as an everyday bra.

Some outfit ideas… - oversized armhole tanks, low-back outfits, cowl-neck tops, key-hole dresses, jumpsuits, overalls, wraparound or deep v-necklines.